Provider (MSP)?
A Managed Service Provider (MSP) is a company that takes on the management and responsibility for a specific range of services for its clients, ensuring their IT systems operate smoothly and efficiently. This partnership is often governed by a Service Level Agreement (SLA), which outlines the services provided, response times for IT issues, costs for services within and outside the agreed terms, and how the performance of services will be reported.
Key goals of an MSP include:
- Proactively monitoring the network to identify and alert on issues before they disrupt users.
- Treating every alert with urgency to maintain high customer satisfaction through prompt resolution.
IT Solutions That Will Elevate Your
Business to New Heights
and Risk-Free?
NTG Managed Services serves as your comprehensive IT business partner, complementing our NOC. Our skilled engineers conduct a thorough network assessment before initiating managed services. This assessment evaluates your current IT infrastructure and anticipates future needs.
As your Managed Service provider, NTG not only oversees your network but also actively seeks opportunities to enhance your network, desktop, and security systems by recommending the integration of the latest hardware, software, best practices, and procedures. Regular network health reports are generated and shared with your company’s key decision-makers to ensure you are always informed about your network’s performance.
In the role of a business partner, NTG is dedicated to enhancing your business’s efficiency and reducing unforeseen expenses. By partnering with a Managed Service Provider, you gain visibility into your IT expenses, eliminating the uncertainty associated with ad-hoc IT issues. On average, companies achieve long-term IT-related cost savings when choosing to partner with an MSP. These savings result from proactive maintenance, issue monitoring, reduced in-house labor costs, and increased IT infrastructure efficiency and optimization, ultimately minimizing disruptions to normal business operations.
Tampa Managed IT Services for Local Businesses
Tampa’s vibrant business community spans industries like healthcare, finance, retail, and logistics, each with unique IT needs. NTG is proud to offer tailored Tampa managed IT services to help local businesses enhance efficiency, strengthen security, and scale seamlessly.
With over a decade of experience, our team provides proactive IT management, network optimization, and 24/7 support to ensure your operations run smoothly. Whether your business is in downtown Tampa, South Tampa, or the greater Hillsborough County area, NTG’s solutions are designed to address your specific challenges and goals.
Partner with NTG to leverage our expertise in managed IT services in Tampa, and gain the technological edge you need to succeed in this competitive market. From robust cybersecurity to scalable IT infrastructure, we ensure your business thrives while you focus on what matters most—your growth.
What is the difference between IT services and managed services?
IT services address specific tech issues, such as repairs or installations, on an as-needed basis. Managed services provide continuous IT infrastructure management with proactive monitoring, predictable costs, and a subscription-based model for long-term support.
What is the difference between IT consulting and managed services?
IT consulting offers expert advice and solutions for specific challenges but is project-based and limited in scope. Managed services deliver ongoing IT management, proactive monitoring, and strategies designed to support long-term business growth.
What is included in IT managed services?
Managed IT services typically include network management, cybersecurity, cloud computing, data backup and recovery, IT help desk support, and software updates. These services aim to enhance efficiency, reliability, and security for businesses.
Why do you need managed IT services?
Managed IT services enable businesses to focus on core objectives, reduce downtime, optimize costs, and scale efficiently. With 24/7 monitoring and access to expert support, businesses achieve better performance and reliability.
Why is IT called managed services?
The term “managed services” refers to outsourcing IT management and operations to a specialized provider. This approach allows businesses to delegate the responsibility of maintaining IT systems, ensuring continuous and proactive support.