How Stillwater Human Capital Achieved Seamless CMMC Compliance with NTG’s Managed IT Services

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About Stillwater Human Capital

Stillwater Human Capital, based in Virginia, is a premier employment agency specializing in national security solutions. With nearly 200 employees, Stillwater excels in providing advanced workforce solutions, military training, infrastructure support, software development, and agile defense strategies. They operate two main service divisions: Government Services and Human Capital. Their commitment to delivering rapid, scalable, and cost-effective solutions has made them a preferred subcontractor across the government sector. This dedication to excellence and innovation positions Stillwater as a leader in the industry, constantly adapting to meet the evolving needs of national security.

Navigating IT Infrastructure and Compliance Complexities

Despite their extensive capabilities, Stillwater faced challenges managing their IT infrastructure internally. The need for a robust and compliant IT environment was critical, particularly concerning NIST and CMMC standards. The internal management of these aspects was becoming increasingly complex and resource-intensive, diverting attention from their core competencies. They needed a partner to handle these compliance requirements efficiently while ensuring seamless IT operations and enhancing their overall organizational efficiency. A detailed cost-benefit analysis highlighted the advantages of outsourcing their IT needs, leading them to seek a reliable IT partner who could provide expertise and stability.

Comprehensive IT Services Tailored to Stillwater’s Needs

NTG stepped in with their managed IT services, offering a comprehensive solution tailored to Stillwater’s unique needs. The primary focus was on achieving and maintaining CMMC Level 1 compliance, a critical requirement for their operations. NTG’s approach included:

  • Managed IT Services: Providing end-to-end IT management, ensuring network stability, and minimizing downtime. This encompassed proactive monitoring, maintenance, and support, creating a robust IT environment.
  • Compliance Assistance: Helping Stillwater achieve CMMC Level 1 compliance through a detailed and structured process, ensuring all standards were met and maintained.
  • Onboarding Process: Implementing a smooth onboarding process with a dedicated account manager to assist and explain technical details in simple terms, ensuring a seamless transition.
  • Microsoft Applications Support: Assisting with the implementation and training for Microsoft applications, including SharePoint and Microsoft Teams, enhancing productivity and collaboration.

Ensuring Minimal Disruption and Maximum Efficiency

The implementation process was meticulously planned and executed. NTG’s team ensured a seamless transition with minimal disruption to Stillwater’s operations. Key steps included:

  • Dedicated Account Manager: Assigning a dedicated account manager to guide Stillwater through the onboarding process, providing personalized support and expertise.
  • Data Migration and Setup: Migrating existing data to SharePoint and setting up customized SharePoint sites, tailored to Stillwater’s operational needs.
  • Comprehensive Training: Training Stillwater’s employees on using Microsoft applications, including SharePoint and Microsoft Teams, to enhance collaboration and productivity. This training ensured that employees were comfortable with the new tools and could utilize them effectively.
  • 24/7 Support: Providing continuous support through our 24/7 help desk (NOC) to ensure compliance and operational efficiency. This round-the-clock support ensured that any issues were promptly addressed, maintaining the integrity of their IT operations.

From Challenges to Triumphs

The collaboration between Stillwater Human Capital and NTG yielded significant positive outcomes:

  • Smooth Onboarding: Steve Gallant praised the smooth onboarding process and the clarity provided by the account manager, highlighting the seamless transition.
  • Enhanced IT Management: With NTG’s managed IT services, Stillwater’s team no longer worries about IT issues, allowing them to focus on their core mission of providing advanced workforce solutions.
  • Enhanced IT Management: With NTG’s managed IT services, Stillwater’s team no longer worries about IT issues, allowing them to focus on their core mission of providing advanced workforce solutions.
  • Improved Tools and Training: The implementation of Microsoft applications, including SharePoint and Teams, provided better tools for managing their business. Employees are now more educated, and the organization has matured in managing their operations, resulting in increased efficiency and productivity.
  • Compliance and Security: Achieving CMMC Level 1 compliance has better protected their data and infrastructure, enhancing their security posture and ensuring compliance with industry standards.

“NTG’s solutions have matured our organization and significantly strengthened the protection of our data and infrastructure. Not having to worry about the network, getting laptops out to people, or our internet going down has been a huge relief. We meet twice a month with the NTG team to stay updated, and it’s reassuring to know that if something does come up, NTG’s help desk and team are there to resolve issues quickly and to our satisfaction.” — Steve Gallant, Senior Vice President of Government Services, Stillwater Human Capital

A Roadmap to Future Success

Impressed with NTG’s services, Stillwater is now looking to achieve CMMC Level 2 compliance. This advancement will further enhance their security posture and ensure they meet the rigorous standards required for handling more sensitive government contracts. Additionally, Stillwater aims to expand their partnership with NTG beyond managed IT services.

Stillwater Human Capital’s partnership with NTG has transformed their IT operations, ensuring compliance, enhancing productivity, and providing peace of mind. The successful implementation of managed IT services and support for Microsoft applications, including SharePoint and Teams, has positioned Stillwater for continued growth and success in the national security sector. As they look to the future, Stillwater is excited to further leverage NTG’s expertise to achieve greater heights in cybersecurity, cloud solutions, data analytics, and employee development.

With NTG’s comprehensive IT solutions, Stillwater is not only meeting today’s challenges but also preparing for the opportunities and demands of tomorrow. The journey towards excellence in IT management and compliance continues, promising a bright and secure future for Stillwater Human Capital.

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