Network Operations and Security Center

As one of the top managed IT services in Tampa, Florida, NTG can assist you in bringing that competitive edge by managing your technology essentials that boosts your business’ productivity and revenue. We can tailor our packages for IT Managed Services in Tampa to meet your needs, whether you require endpoint solutions or fully managed end-to-end IT management solutions in your complex IT infrastructure.

No need to hire full-time IT staff for your business. It is easy and cost-effective to hire managed IT services for your IT infrastructure and enterprise software by outsourcing major IT operations.

NTG specializes in maintaining and optimizing cloud platforms for a variety of organizations. Managed cloud services include cloud migration (like transitioning to Microsoft 365) and operations management. Partnering with an experienced managed cloud services provider helps organizations reduce complexity in their environments and improve cost control. Our managed cloud services ensure that your cloud environment is accessible, up-to-date, and free of malware or other interferences. Cloud services also provide extra data security by allowing organizations to store backups off site which aid quick recovery in the event of data loss.

A Managed Service Provider (MSP) is a company that manages and assumes responsibility for providing a defined set of services to its clients. Most MSPs work off a Service Level Agreement (SLA) that clearly defines what services the MSP provides to the client, how quickly the MSP must respond to and resolve IT incidents, labor rates for work done within and outside the scope of the SLA and reporting/performance metrics between the MSP and the client. The main accomplishments that MSPs are concerned about are:

  1. Anything that occurs on the network that can cause a hindrance for a user, must be alerted to the MSPs when or before it occurs.
  2. Every alert received by the MSP is important and must be addressed in order to provide customer satisfaction.

In addition to our NOSC, NTG Managed Services can be viewed as an all-encompassing IT business partner. Our experienced engineers assess your network before we begin managed services to provide an assessment of where your IT infrastructure currently stands and what we would anticipate your needs will be in the future. While acting as your Managed Service provider NTG not only watches over your network but regularly looks for ways to improve your network, desktop, or security systems by suggesting the integration of the most up to date hardware, software, practices, and procedures. NTG also runs regular reports on the health of your network, which are communicated to key decision makers at your company, so you always know how your network is performing.

As a business partner NTG is interested in helping your business run more efficiently and cut down on unexpected expenses. When partnering with a Managed Service Provider you know how much you will be spending on IT, something that’s unknown when dealing with IT related issues as they arise. Companies, on average, experience long term IT-related savings of when deciding to partner with an MSP. These cost-savings can be attributed to proactive maintenance and monitoring of issues that otherwise would interrupt normal business operations, reducing in house labor costs and increased IT infrastructure efficiency and optimization.

While we at NTG believe we employ the best and brightest IT professionals in the industry we’re also proud to stand behind our customer service. When there’s an IT issue, you’ll be able to speak with a real person, right away. All our customers are provided with, and are encouraged to use, our dedicated NOSC phone line, along with our automated Helpdesk ticketing system. We stand behind our commitment to outstanding customer service with our Service Level Agreement which holds us to performance and satisfaction metrics that your company can rely on, we even offer services that include having analysts on-site at your location for weekly walkthroughs!

Regardless of what industry your business operates in the modern workplace requires a reliable and responsive IT infrastructure. Finding IT solutions that fit your companies needs can be time-consuming and frustrating and addressing IT concerns as they come up can take up valuable resources. NTG’s It Managed Services in Tempa,Flroda offers tailored solutions to meet your company’s unique needs and existing IT infrastructure while serving as a trusted business partner that enables you to focus on what your company does best.

We understand there’s a lot of information out there on IT Managed Services and it can be easy to get caught up or confused by what you read. We’re always happy to pick up the phone and talk to you about IT Managed Service in Tempa, Florida but feel free to take your time and read through an overview of what IT Managed Services are and how they can benefit you and your company.

The best managed IT service in Tampa for your business’ needs

Constant evolution of technology is needed to make critical human operations smooth and easy. That’s why many businesses are implementing a digitized network infrastructure. The IT solutions you integrate into your business should enable you to grow your business so you can keep up with the competitive pace of the market. Now it’s easy to keep your IT infrastructure stable and scalable with NTG.

 

How can NTG make managed IT servicing comfortable and risk-free?

    • Prepare a flexible IT operating model

NTG is your full-service managed IT service provider, to take care of all your minor to major IT operations. We enable clients to tap into our flexible co-operation IT business model where our team can co-manage and share responsibilities with the internal IT infrastructure department as well as any other IT service vendor involved.

    • 24/7 availability for fast response

Regarding the efficiency of your IT infrastructure, our service is always on-guard to keep it optimized around the clock. Whenever you require urgent IT support, we respond quickly and require up to 6 to 8 hours to make the urgent fix and deliver any new functionality, providing there are no special or outstanding conditions.

    • Comprehensive communication

IT evolves and gets increasingly complicated over time. With each evolution, technological implementation reduces costs to improve customer service and ensure data security to increase business productivity without risk. Our IT Managed Services in Tampa are always focused on offering the utmost reliance by communicating comprehensively. As per the client’s preferences, NTG engages in the best possible ways to make frequent communication, whether it’s using the right communication tools, timing flexibility, or the level of detailed information regarding the managed service.

    • Knowledge transfer

Suppose you prefer to work in the co-managed cooperative business model. Our team can provide knowledge and guidance to other teams in your business ecosystem, so they can resolve similar issues in the future internally. We are one of the most trusted managed IT services in Tampa, Florida, to offer in-depth training and mentoring from our highly skilled experts. Our team can help your organization adapt its IT skills to better serve your goals.

What Clients Say

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Justin

Good people!
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Michael

Do you want your internet to work? These folks will make your internet work.
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Steve

Great company culture & rockstar Engineering team.
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Chris

This company's dedication to servicing the customer is second to none!
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Ricardo

Family owned business with proud military roots. It's a pleasure to work with the NTG team.

Managed IT Services

Managed Cloud Services
IT managed services in Tampa

Managed cloud services provide partial or complete cloud management for public environments, as well as Hybrid IT.

Desktop & Helpdesk Services
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NTG’s Desktop and Helpdesk Services utilizes the full services of the NOSC and Service Desk, to provide 24/7/365 monitoring, management, and administration.

Network Infrastructure
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NTG provides cutting edge solutions to meet business needs while ensuring high performance, low risk and an excellent return on investment.

Network Managed
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NTG’s Managed Network Services utilizes our network experts to the full services of the NOSC and Service Desk.

Datacenter
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NTG offers a formulated approach to minimize your data center costs by optimizing your infrastructure and configuring your datacenter to operate efficiently.

Infinity Cloud
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NTG’s Infinity Cloud Services includes Desktop Managed Services, Network Managed Services and Security Managed Services.

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